SALON POLICIES

Bookings

In order to book an appointment, we require a credit card on file per our cancellation policy. If you’re unable to leave a card on file, we can also accept a %50 deposit toward services.

Cancellation

In order to be considerate of our stylists and guests, CANVAS requests at least 48 hours notice for cancellations. Cancellations within 24 hours of your scheduled appointment as well as “no show” appointments will result in a full service charge for the booked appointment.

Email and text reminders are sent 48 hours prior to the scheduled service to allow for any desired changes. We mindfully consider life or family emergencies, and understand things happen!

Refunds/Redo’s/Change of Heart

CANVAS does not offer refunds for completed services. Any corrections must be scheduled within 7 days of the initial appointment. A change of heart or mind is not considered a correction and will result in a new service charge.

Late Arrivals

If you anticipate running late, we kindly ask that you call your stylist who you have the appointment with or the salon. Arriving more than 15 minutes past the start of your confirmed appointment may require the salon to reschedule your appointment. We will do our best to accommodate your existing service or come up with thoughtful alternatives.

Gratuity

While traditionally, salon professionals have accepted and appreciated gratuity, we don't generally expect or offer a space in our system to add it. If, however, you feel that your stylist has done an exceptional job, please tip them directly.

SALON INFORMATION

Contact Details

1921 NC-119, Mebane (map)
(919) 275-2895
hello@canvassalonnc.com

Salon Hours

Monday 1:00 – 6:00
Tuesday-Friday 10:00 – 6:00
Saturday 10:00 – 4:00